Co-Hosting For vacation rental owners

Less hosting. Better hospitality.

Local co-hosting support for owners who want their guests taken care of without being tied to their phones.

Freshly made white bed beside a sunlit window, ready for a guest arrival

Owner update, sample

Guests checked in at 4:12 PM. Home was ready, questions answered. Nothing needed from you.

The 11:42 PM message, answered before you ever see it.

Guests don't keep business hours. When something goes wrong at the house, someone local responds, fixes it, and tells you about it in the morning.

  • Replies come from a real person who knows your property
  • Problems get solved on site, not just acknowledged
  • You get the summary, not the scramble
Dana, guestSample conversation, Saturday night
11:42 PM
  1. Hi, the door code isn't working and we're locked out with the kids.

  2. So sorry about that, Dana. I'm resetting it now. Give me two minutes.

  3. Door code reset. Backup key confirmed in the lockbox.
  4. Your new code is on its way by text. The porch light switch is just inside on the left.

  5. We're in. Thank you so much!

Owner update, Sunday 8:05 AM

Handled overnight. Guest lockout at 11:42 PM, resolved in 11 minutes. Lock battery flagged for Tuesday's turnover. Nothing needed from you.

What we can take off your plate.

Four areas of the job, handled by one local team. Take all of them or only the ones you need.

Guest communication

  • Booking questions
  • Pre-arrival details
  • Check-in support
  • Mid-stay questions
  • Check-out messaging

Property readiness

  • Turnover confirmation
  • Cleaner coordination
  • Supply checks
  • Arrival walk-through
  • Restocking

Local issues

  • Guest lockouts
  • Maintenance coordination
  • Unexpected problems
  • Vendor access
  • Issue escalation

Owner communication

  • Stay updates
  • Issue reports with photos
  • Decisions that need you
  • Property notes
  • Review follow-up

One stay, nine stages, nothing left to chance.

Every booking moves through the same loop. Select a stage to see what happens and what reaches you.

Stage 1

Booking

A reservation lands. We confirm dates, guest count, and any special requests so nothing surprises anyone later.

We handle

  • Booking questions
  • Calendar and turnover timing

You see

A short new-booking note.

Stage 2

Pre-arrival

Guests receive arrival details and house instructions, plus the chance to add concierge extras like stocking or a celebration setup.

We handle

  • Arrival messaging
  • House instructions
  • Concierge requests

You see

Nothing, unless a request needs your approval.

Stage 3

Property ready

The clean is confirmed, supplies are checked, and we walk the home before anyone arrives.

We handle

  • Turnover confirmation
  • Supply check
  • Readiness walk-through

You see

A "ready" confirmation with photos.

Stage 4

Check-in

Guests arrive. If the code, the Wi-Fi, or the parking gives them trouble, they reach us, not you.

We handle

  • Check-in support
  • First-night questions

You see

Arrival confirmed.

Stage 5

Active stay

Questions get answered and small things get solved quietly, so the stay feels looked after.

We handle

  • Guest messages
  • Local recommendations
  • Mid-stay requests

You see

Only what's worth knowing.

Stage 6

Issue support

Lockouts, a warm A/C, a slow drain. We respond locally, bring in the right vendor, and check with you before spending beyond the limit you set.

We handle

  • On-site response
  • Vendor coordination
  • Guest follow-up

You see

An issue report with photos and the outcome.

Stage 7

Check-out

Guests get clear departure instructions and a thank-you. We confirm they're out on time.

We handle

  • Check-out messaging
  • Departure confirmation
  • Review follow-up

You see

Departure confirmed.

Stage 8

Turnover

The cleaner goes in. We check for damage and lost items and restock what the next guests will need.

We handle

  • Cleaner coordination
  • Damage and lost-item check
  • Restocking

You see

Anything found, with photos.

Stage 9

Ready again

The home is reset and documented, and the calendar is open for the next booking.

We handle

  • Final readiness check
  • Property notes updated

You see

A home that's ready, without having asked.

Two ways to work with us.

Co-hosting is priced to the property, not pulled from a rate card. We review your home and bookings first, then quote.

Essential Co-Host

For owners who mainly need guest communication and coordination.

  • Guest messaging before, during, and after the stay
  • Check-in and check-out communication
  • Cleaner and turnover coordination
  • Issue escalation to you or your vendors

Custom, based on your property and booking volume.

Full-Service Co-Host

Local operational support across the whole guest lifecycle.

  • Everything in Essential
  • Readiness walk-throughs before each arrival
  • On-site issue response and vendor coordination
  • Supply checks and restocking coordination
  • Owner updates and issue reports with photos

Percentage-based management pricing, quoted after a property review.

What shapes your price

  • Booking frequency
  • Average nightly rate
  • Bedrooms and guest capacity
  • Services you need
  • Existing cleaner and vendors
  • Booking platforms
  • How involved you want to stay

Let's look at it together.

Request a co-hosting review.

Share a few details about the rental. We'll come back with what we'd take on, what we'd leave with you, and what it would cost.

  • No obligation, and no pressure to switch anything
  • Works alongside your current cleaner if you have one
  • You keep ownership of your listing and your calendar

Co-hosting review

Step 1 of 2

About the rental.
Where is it listed?
About you.

You'll get a quick confirmation, then a personal reply from our team.